Refund Policy
We strive to provide high-quality products and services to all our clients.
Please read our refund policy carefully before making a purchase.
- All payments made for products or services are subject to the terms outlined in this policy.
- Refunds will not be issued for services that have already been delivered or substantially completed.
- Any applicable setup, processing, consultation, implementation, or third-party charges are non-refundable.
- If a refund is approved, it will be processed using the original payment method within 7–14 business days, subject to the payment provider's processing time.
- Refunds, where applicable, may be subject to deductions for work completed, administrative costs, transaction fees, or other expenses already incurred.
- Requests for cancellation or refund must be submitted in writing to our support team.
- We reserve the right to refuse a refund if the request does not meet the conditions of this policy or if the service has been misused.
- This policy may be updated from time to time without prior notice. The latest version published on our website shall prevail.
For any questions regarding refunds or cancellations, please contact our support at info@topvisaadvisors.co.uk